Shipping Policy

At Neo Shop, we are committed to delivering your order accurately, in good condition, and always on time. We partner with many leading dropshipping platforms, to fulfill and ship our products

Order Processing:

Once your order is confirmed, we will process it within 1-2 business days. After your order is processed, it will be ready for shipping.

Shipping Time:

The estimated shipping time varies depending on the product and the delivery location. Generally, orders are delivered within 5-23 business days. Please note that these are estimates and actual shipping times may vary.

Shipping Charges:

Shipping charges are calculated based on the weight of the product, the destination, and the type of shipping service you select. You can view the shipping charges at checkout.

Tracking:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to track your order.

International Shipping:

We offer international shipping to a wide range of countries. However, please note that customers are responsible for paying any customs and import duties.

Returns:

If you are not completely satisfied with your purchase, please refer to our Refund & Return Policy for details on how to make a return.

Please note that our shipping policy is subject to change and will be updated on our website accordingly.